Shipping
Shipping is from London and is free of charge within the UK. We ship UK orders via Royal Mail or DHL.
US orders are shipped via DHL or UPS.
Once your order is dispatched, you will receive an email with tracking information.
Customs and duties are not included in the purchase price for orders shipped outside the UK. Any customs, import duties, local taxes, or handling fees charged by the destination country are payable by you on delivery. By placing an order, you agree that you are solely responsible for these charges.
US orders are shipped via DHL or UPS.
Once your order is dispatched, you will receive an email with tracking information.
Customs and duties are not included in the purchase price for orders shipped outside the UK. Any customs, import duties, local taxes, or handling fees charged by the destination country are payable by you on delivery. By placing an order, you agree that you are solely responsible for these charges.
However, we want every customer to be happy with their purchase. Therefore, if you have an issue when you receive your order, please email us at info@yuksuk.com, and we will do our best to assist.
OVERVIEW
This website is operated by YKSK LTD (company registration number 16667014), trading as yuksuk. Throughout the site, the terms “we”, “us”, and “our” refer to YKSK LTD.
YKSK LTD offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Services” and agree to be bound by these Terms & Conditions (“Terms”), including any additional terms and policies referenced here and/or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the Terms, then you may not access the website or use any Services.
Any new features or tools added to the site shall also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Continued use of the website following any changes constitutes acceptance of those changes.
Our checkout process may be provided through a third-party e-commerce platform (for example, Shopify). Where checkout is hosted externally, your purchase may also be subject to the terms and policies of that checkout provider.
OUR DETAILS
Business name: YKSK LTD (trading as yuksuk)
Company registration number: 16667014
Email: info@yuksuk.com
Postal address: 369 Mentmore Terrace, London, E8 3RT, UK
SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your place of residence, or that you are the age of majority and you have given consent to allow any minor dependents to use this site where applicable.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of these Terms may result in immediate termination of your access to the Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.
You understand that content you submit (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks by the relevant payment provider.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services, without express written permission from us.
Headings are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or complete sources. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICES AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Services (or any part of the site content) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Services, except where liability cannot be excluded by law.
SECTION 5 – PRODUCTS AND SERVICES
Certain products may be available exclusively online through the website and may have limited quantities.
We make every effort to display as accurately as possible the colours and images of our products that appear on the site. We cannot guarantee that your screen’s display of any colour will be accurate.
Because our products are handcrafted and may use limited or deadstock materials, you acknowledge that minor variations may occur, including variations in colour tone, pattern placement, quilting detail, texture, and finish. Measurements may be approximate unless otherwise stated.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis. We reserve the right to limit quantities of any products that we offer.
All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
Any offer for any product or service made on this site is void where prohibited.
SECTION 6 – CUSTOM AND MADE-TO-ORDER ITEMS
Many yuksuk products are made to order and/or customised.
If you provide names, initials, wording, measurements, colour preferences, or reference materials, you are responsible for ensuring those details are correct before confirming your order.
Once a made-to-order or personalised item has entered production, changes may not be possible.
Where products are made to your specifications or clearly personalised, your cancellation and return rights may be limited or may not apply, except where the item is faulty or not as described.
SECTION 7 – ORDERS, BILLING AND ACCOUNT INFORMATION
Placing an order is an offer to purchase. An order is accepted when we confirm acceptance and/or when processing or production begins, depending on the item.
We reserve the right to refuse or cancel any order, including where there is an issue with availability, pricing, product information, suspected fraud, or where we are unable to fulfil the order. If we cancel an order after payment has been made, we will refund the amount paid.
You agree to provide current, complete and accurate purchase and account information for all purchases made through the checkout process and to promptly update your details so that we can complete transactions and contact you as needed.
SECTION 8 – PAYMENT
Payment is processed through an external checkout and payment provider. By completing checkout, you may also be subject to that provider’s terms and policies.
We do not store full card details.
Unless otherwise stated, prices may exclude delivery charges and any applicable taxes, duties, or import charges payable at checkout or upon delivery, depending on destination.
SECTION 9 – SHIPPING, DELIVERY AND INTERNATIONAL ORDERS
We aim to dispatch and deliver orders within the timeframes communicated on the site, at checkout, or by email, but delivery times are estimates and not guaranteed.
Made-to-order and custom items may require longer production and fulfilment times.
We are not responsible for delays caused by couriers, customs clearance, extreme weather, strikes, or other events outside our reasonable control.
If you are ordering from outside the UK, you may be responsible for import duties, taxes, customs charges, or local handling fees. These charges are set by local authorities and are not controlled by us.
Risk in the goods passes to you when the goods are delivered to the delivery address.
Ownership of the goods passes to you once full payment has been received.
SECTION 10 – CANCELLATIONS, RETURNS AND REFUNDS
If you are a consumer, you may have legal rights to cancel certain purchases made online within a specified period, subject to statutory rules and conditions.
Cancellation rights do not generally apply to goods made to your specifications or clearly personalised.
To request a cancellation, return, or refund, please contact us at info@yuksuk.com as soon as possible and include your order details.
Returned items (where eligible) must be sent back in unused condition, with original packaging where reasonably possible, unless the item is faulty.
Refunds (where applicable) will be made to the original payment method.
Nothing in these Terms affects your statutory rights in relation to faulty, misdescribed, or non-conforming goods.
If you maintain a separate Refund Policy and Shipping Policy, these Terms incorporate them by reference.
SECTION 11 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without any endorsement.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
SECTION 12 – THIRD-PARTY LINKS
Certain content, products and services available via our Services may include materials from third parties.
Third-party links may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for any third-party materials or websites.
Please review carefully the third party’s policies and practices before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party.
SECTION 13 – USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you send suggestions, proposals, plans, reference images, measurements, or other materials (collectively, “submissions”), you agree that we may use them to review, produce, and fulfil your order and to provide customer support related to that order.
You agree that your submissions will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights.
You are solely responsible for your submissions and their accuracy. We take no responsibility and assume no liability for submissions posted or provided by you.
SECTION 14 – PERSONAL INFORMATION
Your submission of personal information through the site and checkout is governed by our Privacy Policy.
SECTION 15 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
SECTION 16 – PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, to violate laws or regulations, to infringe intellectual property rights, to harass or discriminate, to submit false or misleading information, to upload malware, to collect or track personal information of others without authorisation, to spam or phish, to scrape or crawl without permission, or to interfere with the security features of the Services.
We reserve the right to terminate your use of the Services for violating prohibited uses.
SECTION 17 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free.
Products and Services are provided “as is” and “as available” except as expressly stated by us, and to the maximum extent permitted by law we disclaim all warranties, representations and conditions, whether express or implied.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or your statutory consumer rights.
To the fullest extent permitted by law, we are not liable for indirect or consequential losses, including loss of profit, loss of business, loss of opportunity, or loss of data arising from your use of the Services or purchase of products.
Our total liability to you in relation to any order will not exceed the total amount paid by you for that order, except where the law provides otherwise.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless YKSK LTD and our directors, officers, employees, affiliates, agents, contractors, suppliers and service providers from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This shall not affect the validity and enforceability of the remaining provisions.
SECTION 20 – TERMINATION
These Terms are effective unless and until terminated by either you or us.
We may terminate or suspend your access to the Services at any time without notice if, in our sole judgment, you fail or we suspect you have failed to comply with any term or provision of these Terms.
The obligations and liabilities of the parties incurred prior to termination shall survive termination for all purposes.
SECTION 21 – ENTIRE AGREEMENT
These Terms, together with any policies posted on this site, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals.
SECTION 22 – GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
SECTION 23 – CHANGES TO TERMS
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to us at info@yuksuk.com.
This Privacy Policy describes how YKSK LTD, trading as yuksuk (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.yuksuk.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
We are the data controller of the personal data collected through this website, except where a third-party provider acts as an independent controller for its own services.
Scope of this policy
This Privacy Policy explains how we collect, use, store, and share your personal data when you:
visit our website
browse products and content on our site
click a buy button or checkout link and complete a purchase through an external checkout page
contact us by email, form, or social media
sign up to receive marketing communications (if applicable)
The personal information we collect
We may collect and process several categories of personal data.
Information you provide directly to us may include:
Name
Email address
Phone number (if provided)
Shipping address
Billing address
Order details (including products purchased and order notes)
Any information you send to us in messages, emails, or enquiries
Payment and checkout information may also be collected when you make a purchase through our checkout process. Payment and transaction information may be processed by our e-commerce and payment service providers. We do notstore your full card details ourselves.
When you visit our site, we and our service providers may automatically collect website usage and device information, including:
IP address
Browser type and version
Device type
Pages viewed
Referral source
Date and time of visit
Basic interaction data (such as clicks and page navigation)
This information may be collected using cookies and similar technologies.
If applicable, we may also collect marketing preference information, including your email marketing preferences and your consent status, including when you opted in or out.
How we collect your information
We collect personal data directly from you, for example when you place an order or contact us.
We also collect information automatically when you use the website, including through cookies, analytics, and server logs.
We may also receive personal data from third-party providers involved in the checkout, payment, and order process, where relevant to fulfil your order or provide customer support.
Certain personal data is required for us to process and fulfil your order. If you do not provide this information, we may not be able to complete your purchase or provide certain services.
How we use your personal information
We use your personal data to:
provide and operate our website
process and fulfil orders
manage payments, shipping, and customer support
communicate with you about your order or enquiry
keep business and tax records
improve our website, products, and services
monitor and protect website security
prevent fraud or misuse
send marketing emails or updates where permitted and/or where you have consented
Lawful bases for processing (UK GDPR)
Under UK GDPR, we rely on one or more lawful bases for processing your personal data.
We rely on contract where processing is necessary to take steps at your request before a purchase and to perform our contract with you, such as processing payment and delivering your order.
We rely on legal obligation where processing is necessary to comply with legal obligations, including accounting and tax requirements and responding to lawful requests from authorities.
We rely on legitimate interests where processing is necessary for our legitimate interests and those interests are not overridden by your rights and interests. This includes operating and improving our website and services, customer service and communication, fraud prevention and website security, and maintaining business records.
We rely on consent where required, including for non-essential cookies and for marketing emails where consent is required. You can withdraw consent at any time.
Checkout and external purchase processing
Some product pages on our website may use a buy button or link that opens an external checkout page to complete your purchase.
This means that when you proceed to checkout, personal data such as contact, delivery, and payment-related information may be processed by third-party e-commerce and payment providers as part of the order process.
Those providers may process some personal data on our behalf and, in some cases, may also process personal data for their own legal, regulatory, operational, or security purposes in accordance with their own privacy policies.
Service providers and sharing your data
We share personal data only where necessary to operate our business and provide our services.
This may include sharing data with trusted third-party providers that support:
website hosting, infrastructure, and website functionality
domain registration, DNS, and related technical services
e-commerce functionality, checkout, order processing, and payment processing
delivery and shipping services
email, IT, and communications services
professional advisers such as accountants, legal advisers, and insurers
analytics, marketing, and advertising tools (if used)
These providers process personal data on our behalf where required to deliver their services to us. In some cases, they may also process personal data as independent controllers in accordance with their own privacy policies.
We may also share personal data where required by law, regulation, legal process, or to protect our rights, property, or safety.
International transfers
Some of our service providers may process personal data outside the UK.
Where personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place, such as:
adequacy regulations
standard contractual clauses
other approved transfer mechanisms
You can contact us if you would like more information about the international transfer safeguards relevant to your data.
Data retention
How long we retain your personal information depends on factors such as whether we need the information to provide the Services, comply with legal obligations, resolve disputes, maintain records, or enforce applicable contracts and policies.
We keep personal data only for as long as necessary for these purposes.
Your rights
Depending on your location and applicable law, including UK GDPR, you may have the right to:
request access to your personal data
request correction of inaccurate or incomplete data
request deletion of your personal data
request restriction of processing
object to certain processing (including direct marketing)
request transfer of your data (data portability)
withdraw consent where processing is based on consent
To exercise your rights, please contact us at info@yuksuk.com.
We may need to verify your identity before responding to your request.
Cookies and similar technologies
We use cookies and similar technologies to:
ensure the website works properly
remember preferences
understand website traffic and usage
support checkout and shopping functionality
improve website performance and user experience
Some cookies may be placed by third-party service providers that support our website and checkout process.
Where required, we will request your consent before placing non-essential cookies. You can also manage cookies through your browser settings and any cookie banner displayed on our site.
Marketing communications
If you sign up to receive marketing from us, we may send you emails about products, updates, and offers.
You can unsubscribe at any time by:
clicking the unsubscribe link in any marketing email
contacting us at info@yuksuk.com
You also have the right to object to the processing of your personal data for direct marketing at any time.
Please note that we may still send service-related communications, such as order confirmations and delivery updates.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, disclosure, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
Our website and products are not intended for children to purchase independently without the involvement of a parent or guardian.
We do not knowingly collect personal data from children in breach of applicable law. If you believe a child has provided us with personal data, please contact us and we will investigate.
Complaints
If you have concerns about how we use your personal data, please contact us first and we will do our best to resolve the issue.
If you are in the UK, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or data processing practices.
Any updates will be posted on this page, and the “Last updated” date at the top of this policy will be revised.
Contact details
Business name: YKSK LTD
Email: info@yuksuk.com
Postal address: 369 Mentmore Terrace, London, E8 3RT, UK
If you have any questions about this Privacy Policy or how we use your personal data, please contact us using the details above.